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Troubleshooting: Why Can't I Download This Twitter Video?

By Support Team Jan 05, 2026
Troubleshooting - XSaver Guide

Sometimes, you paste a link and... nothing happens. Or you get an error. Here are the 3 most common reasons why a video might fail to download:

1. Private Account

This is the #1 reason. If the user has a padlock icon next to their name, their tweets are protected. XSaver respects privacy rules and cannot access videos from locked accounts.

2. Sensitive Content

If a tweet is marked as "Sensitive Content" (NSFW), some downloaders might filter it out. XSaver handles most age-gated content, but you verify your age on the platform first.

3. Incorrect Link

Make sure you are copying the link to the tweet (e.g., `x.com/user/status/123...`) and not the user's profile.

If you're still having trouble, copy the link and try again in 5 minutes. Sometimes X's API itself hiccups!

#Troubleshooting #Help

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